Free 2-Minute System Health Check  ·  Instant personalized report  ·  No obligation
High-end A/V & automation acting up? Start here.

Free Report:
Why your "smart" home keeps failing. Find out here.

Take the free System Health Check: 10 questions, 2 minutes. Get a personalized Health Report with your score, the likely root causes behind your most frustrating system, and your clearest next step. No email required to start.

★★★★★
5.0 on Google
99.9%
Satisfaction rate
150+
Installs since 2023
35+ yrs
Combined experience
Free · 2 minutes · Built by senior technicians

A letter from our founder

“I’ve spent a fortune on this house and I still can’t play music on the patio.”

Dustin Castillo
Dustin CastilloOwner, R&D Integrations · Austin, TX

We hear a version of that sentence every week, usually from someone standing in a beautiful home, holding a remote that doesn’t work.

You’ve invested tens, maybe hundreds, of thousands of dollars in your home’s technology, because the promise was effortless living. What you actually got: apologizing to guests while the TV searches for a signal. Music that cuts out mid-dinner party. Hours lost to phone tag, late night troubleshooting, and guesswork. Another invoice from your integrator, another band-aid, and another month before it breaks again.

The worst part isn’t the money. It’s that you’ve stopped believing it can be fixed.

After more than two decades in this industry, I can tell you: it can. But not with another guess-and-check service call. Fixing a system starts with understanding why it fails in your home, specifically. That’s exactly why we built the System Health Check.

In two minutes, you get a full report, the likely root causes behind the system that frustrates you most, and a clear next step, whether or not that step involves us.

Get your sanity and your peace of mind back. It starts with the system health check and free report.

Before you spend another dollar

A proper diagnosis beats another service call.

The usual suspects

Why high-end systems fail

Four patterns sit behind nearly every failing system we see. Your Health Check screens for all four, and your report tells you which ones apply to your home.

01

Built too complex

Over-engineered scenes and show-off macros are fragile by design. If using your own home takes a manual, the design failed, not you.

✓ Screened in your Health Check
02

Mismatched components

Pieces added over the years, by different installers with different philosophies, that were never designed to work together. Every update pulls them further apart.

✓ Screened in your Health Check
03

The installer overreached

Sold big, delivered fragile, then stopped answering the phone. A system is only as good as the team that stands behind it.

✓ Screened in your Health Check
04

Updates left it behind

Every device updates on its own schedule. Without maintenance, the pieces drift out of sync until one update takes the whole house down.

✓ Screened in your Health Check
★★★★★
“He was the technician they sent out when everyone else couldn’t figure out Control4 problems, let alone solutions.”
Mike W. · Google review

Why we exist

R&D was built for exactly this problem.

After decades of watching great equipment fail from bad design and worse support, we started R&D Integrations around three commitments:

Simplify home technology

Fewer points of failure, one control philosophy, systems your whole family can use. Your report shows where complexity is costing you.

★★★★★
“Put all lighting on Lutron… allowing for custom keypads plus app and remote control.”
Kirk Walden · Google review

Provide exceptional service

Clear options, straight pricing, detailed progress reports, and a phone that gets answered. Before, during, and long after the install.

★★★★★
“There is no better service before, during and after the sell!”
Jerry Rankin · Google review

Stand behind our work

Fast responses when something acts up, and maintenance plans that keep drift from ever setting in. Fixed means fixed.

★★★★★
“Responds quickly to repair needs and offers a really helpful annual maintenance agreement.”
Debbie Dunnam · Google review
★★★★★
5.0 rating on Google
99.9%
Satisfaction rate
150+
Installs since 2023
35+ yrs
Combined experience
Dustin Castillo Ryan Lee
Dustin Castillo & Ryan Lee · Owners, behind every project

We install & service the industry’s leading brands

Sonos Sony Samsung Lutron Control4 Ubiquiti KEF Denon Marantz Origin Acoustics WattBox Epson SurgeX
★★★★★

Rated 5.0 on Google

From homeowners who lived the frustration first.

★★★★★

“An outstanding experience… They took the time to clearly explain our options, patiently answered our many questions, and gave us several pricing options. Their workmanship was professional and thorough, and they clearly took pride in doing the job right.”

Becky Svahn · Google review
★★★★★

“At a time when so many others claim to be knowledgeable about audio visual, cameras, and overall technology, these guys are the real deal - actual experts. Excellent customer service. No surprises. Always available for questions after installation.”

Mike W. · Google review
★★★★★

“R&D Integrations has updated and maintained our AV home needs (TV, audio, wifi) in a thorough and responsive manner! Dustin is a true professional - both knowledgeable and helpful.”

John Gillis · Google review

Simple, no-pressure process

How the Health Check works

1

Take the 2-minute check

Ten quick questions about your systems and the one frustrating you most. No email required to start.

2

Get your Health Report

An honest 0-100 health score, the likely root causes behind your most frustrating system, and exactly what to do next.

3

Free in-home evaluation

If it makes sense, a senior technician confirms the diagnosis at your home and leaves you a written plan. A $1,500 value, free.

No pressure built in: the report is yours and it’s useful whether or not you ever call us.

2 minutes · Free · No obligation

Stop paying to guess. Start with a diagnosis.

Take the System Health Check and finally find out why your system keeps failing, and the fastest path to a home that just works.

★★★★★  “…no one touches this but these guys!” - Jerry Rankin, Google review